Reliable Parts CIO & CTO Nagarajan Muthusamy "Samy" has just been certified as "10 Most Inspiring CIOs of 2021" by Industry Era Magazine! Samy's customer-focused and technology-driven strategy has brought about a multitude of technical advancements which have allowed Reliable Parts to gain unprecedented growth in the industry. We are proud to have Samy as part of our Reliable Parts team and congratulate Samy on his recent recognition in Industry Era Magazine! You can read the full article honoring Samy here View, like and comment on our LinkedIn post Samy is known for his leadership skills and a strong grasp of business fundamentals. Samy has established technology as a key differentiator and leveraged connected set of emerging technologies to deliver innovative products, solutions, and experiences. Samy accelerated business process innovation with modernization, Optimization and Automation.

Here are just a few of his accomplishments at Reliable Parts:

  • Credit Card Integration for Wholesale and Retail websites.
  • Empowerment of customers to pay invoices in real time using accumulated credits with a few clicks of a button.
  • Deployment of API platform to integrate customer systems with RP in a matter of days versus months.
  • Automation of “Return” process to deliver credit to customers in 24 hours.
  • Automation of Warranty Claim processing for Parts to provide credit to customers in little over 24 hours.

Samy governed multiple areas of Technology in the last 20 years, working in Manufacturing, Medical, Telecom, Hospitality and Consumer Products – both Retail and Wholesale. He contributed to successful implementation of complex programs such as Enterprise Resource Planning (ERP), Customer Relationship management (CRM) Supply Chain, Business Intelligence, Web, Digital technologies and Enterprise transformation. In addition, he pioneered integrated solutions, Datacenter and network consolidation, CLOUD migration, Business Continuity and Disaster recovery and Cyber Security.